Frequently Asked Questions

Everything you need to know about your authentic sports collectibles.

How can I be sure my memorabilia is authentic?

Every item we sell comes with a Certificate of Authenticity (COA) from industry leaders like PSA/DNA, JSA, or Beckett, ensuring your investment is 100% genuine.

What is your shipping policy for fragile items?

We use premium packaging materials and double-boxing for high-value items to ensure your memorabilia arrives in pristine condition. All shipments are fully insured.

Do you offer framing services for jerseys and photos?

Yes, we provide custom museum-quality framing options for jerseys, photos, and equipment to help you display and protect your collection.

What is your return policy?

We offer a 30-day return policy for most items in their original condition. Please note that custom-framed items or special event pre-orders may have specific restrictions.

How do you handle pre-orders for athlete signings?

For upcoming autograph signings, you can pre-order the item and we will ship it immediately following the event. We also offer 'mail-in' services for your personal items.

Can I track my order status?

Once your order ships, you will receive an automated email with a tracking number from UPS or FedEx so you can monitor your delivery in real-time.